From the very beginning, we chose to deviate from industry standards to deliver the best possible service for our clients. Our founding principle of efficiency is reflected in the longevity of our products, our resource-friendly solutions, and dedication to innovative thinking.
Five-Year Warranty
At RDM, we believe that everything should be built to last to keep our impact on the planet as small as possible. Our products are manufactured with the aim to provide quality performance for years, which not only helps our clients keep costs low but also limits waste. We trust the quality of our products and back this claim with our industry-only, five-year warranty for the vast majority of our hardware.
Lifetime Software Licences
Our software licences last for the lifetime of the hardware. We do not charge any hidden subscription fees for any purchased hardware. We also offer free-to-download PLC desktop editing software to allow our clients who use our PLC software TDB to easily create custom control algorithms.
Third-Party Integration
HVACR systems based on open protocols enable third-party device integration. This allows businesses to create one comprehensive control strategy for their HVACR and lighting infrastructure - even if it includes third-party equipment. It also reduces installation costs and disruptions to operations during retrofits. We offer multiple open protocol communication options including XML, Modbus, BACnet, and MQTT.
Free Training
We’re committed to helping our customers get the very best results when using our hardware or software solutions. That's why we offer free training courses tailored to individual requirements at our offices worldwide. Our experts teach participants how to optimise RDM devices to reduce running costs and prolong equipment lifespan.
In-House Technical Support
If our customers need assistance with any of our products, they will receive it directly from our in-house technical support teams. Based at our global offices, the teams are available directly via phone. We never route any calls through external centres. When calls are answered, customers can be sure that they are speaking to a highly-qualified member of the RDM technical support team.
End-to-End Solutions
We ensure that our customers have everything they need to install a comprehensive building control and monitoring solution. We supply hardware and software products, as well as integrate with third-party equipment to deliver complete end-to-end solutions. When choosing RDM, businesses can find all needed components in one place.
A Continuous Journey of Innovation
Customer Success Stories
Find out why we are trusted by renowned companies worldwide.
